When do AIME Memberships renew?
- All AIME memberships automatically renew either one year from the purchase date for annual plans or on the same date each month for monthly plans.
- The card currently on file will be automatically charged unless your membership or payment method is updated before the next billing cycle.
- To upgrade or cancel your paid membership before it renews, you must make your changes before the next billing cycle by emailing info@aimegroup.com. No refunds will be given.
How do I make changes to my membership?
Email us at: info@aimegroup.com.
My AIME membership was charged after the billing cycle. Can I get a refund?
- Refunds cannot be issued for AIME Memberships.
- For assistance changing, upgrading, or canceling your AIME membership, please contact us at info@aimegroup.com, or call us directly at (215) 720-1794.
How do I know which AIME Membership tier is right for me?
- Refer to the breakdown of benefits chart above to see the benefits that each tier offers.
- For questions or assistance about AIME Membership benefits, contact us at info@aimegroup.com, or call us directly at (215) 720-1794.
How often will I get referrals?
We use a round-robin process when referring members within the Brokers Are Best Facebook Group. The number of referrals will vary depending on how many other VIP and Elite members are in your home state.
How do I submit an escalation?
You must be an Elite or VIP member to submit an escalation request. Once you have logged into the AIME Member Portal (AMP), choose the icon that says “ Escalate a Loan.” From there, fill out all the required information about the file you’re escalating.
How long is my membership valid for?
Your membership is valid either until the same date each month if you chose a monthly plan or until that date the following year if you selected an annual plan.
How do I reset my AIME Member Portal (AMP) password?
If you have forgotten your password, please email info@aimegroup.com, and we can help you out.
How do I update my email address?
If you would like to update the email address associated with your account or if you recently changed brokerages, then please email info@aimegroup.com, and we can update the system to have the most up-to-date information.
How do I get past the blank white screen on the AIME Member Portal (AMP)?
- After inputting your login credentials on the AIME Member Portal (AMP), you may get a blank white screen. If this occurs, click the ‘back’ button in your browser, and the home screen should load.
- If the issue persists, please go to the URL, then type (/x), and this should get you into the system. If you aren’t able to get in after trying this, feel free to reach out to info@aimegroup.com for assistance.