What are you doing to stay top of mind with your clients? Katrina DiBiase of North Star Mortgage Group believes that forming a solid and valuable relationship with your clients is the key to growing your business. Whether it’s meeting in-person to discuss their loan application or delivering personalized gift baskets, you focus on making personal connections with your clients rather than providing just a transactional experience. Tune in to this week’s episode of Broker to Broker to learn more about how Katrina maintains a high level of volume and the benefit of doing your research ahead of time to add increased value throughout the loan process.
- Getting to Know Katrina (3:03)
- The Loan Process Impact (6:59)
- Set-Up of the Business (9:37)
- Organically Driving Business (17:44)
- Overall Client Experience (25:55)
- Advice to Loan Officers (35:58)
- Future of the Industry (39:26)